Services

Hundreds of satisfied customers

Why choose us

Our main differences

1. Skill

Drawing on nearly two decades of hands-on PC repair experience to deliver reliable, expert repairs. Sourcing parts from all over the world whilst trying to keep the cost down for the end user.

2. Experience

From sourcing Airport infrastructure parts to securing the best prices for  components in the early 2000s, to modern IT hardware present day. Our deep logistics expertise ensures we secure high-performance parts quickly, bridging technical eras with precision and reliability.

3. Quality

I deliver the high-quality, 5-star service I would expect myself. You receive total transparency through fixed, upfront quotes—ensuring premium results without any hidden costs or unexpected financial surprises.

4. Guarantees

Our commitment to quality includes a comprehensive level of service and robust guarantees. We provide fixed-price quotes and certified workmanship, ensuring every repair is reliable, durable, and performed to your total satisfaction.

What people say

Hundreds of satisfied customers

 We are trusted

Our regular customers

Company policy

Text about our company

1. Consumer Rights & Service Standards

Under the Consumer Rights Act 2015, any service you provide must be carried out with reasonable care and skill.

  • Fixed Quotes: Your policy should state that quotes are binding unless additional issues are discovered and approved by the customer.

  • Right to Repair: If a repair fails due to poor workmanship, you are legally obligated to fix it or offer a refund.

2. Data Protection (UK GDPR)

Since you are handling devices containing personal information, you must comply with the Data Protection Act 2018.

  • Privacy: You must state how you protect customer data and that you will not access files unless necessary for the repair.

  • Backups: Explicitly state that customers are responsible for backing up data before service, though you will take all reasonable precautions.

3. Warranty & Guarantees

While not legally required, offering a guarantee builds the “5-star” trust you aim for.

  • Parts: Typically, you should pass on the manufacturer’s warranty (usually 12 months).

  • Labor: A standard UK repair policy often guarantees labor for 90 days to 6 months.

4. Terms of Service Key Points

Policy Area Commitment
Abandonment Goods not collected within 60 days may be recycled to recover costs.
Diagnostics Clearly state if there is a non-refundable “bench fee” for finding a fault.
Turnaround Define “Express” (e.g., 24-48 hours subject to part availability).

Annual certification of employees

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High standards

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Fast. Qualitatively.